CLIENT COMMENTS....
"Earlene Hancock is the consummate real estate professional. Well-versed, experienced and highly knowledgeable, she cares about servicing the clients and goes well above and beyond the call of duty. We were one of her more difficult cases :). She stayed with us until we found exactly what we dreamed of. We have a beautiful home in the Forest Hill Park area -- a park-like setting just moments from downtown Cleveland and minutes from our places of employment. Earlene, we thank you!"
Freeman and Deborah Blade
Forest Hill
"You are the best Realtor that I ever know...the sweetest person....never give up ..even when we get mad or unhappy sometimes.. you were always sweet and kind..we were so lucky to have you as our Realtor...you call me back all the time I need your help..or e-mail me back every time and this is 6 months after I got the house ...which means a world to me ...I would recoment you with my heart to anyone I know ...without hesitation.....love you so much Luli"
Vaso and Luljeta Lako
Mayfield Heights
"Earlene Hancock was very professional during the whole process." Client gave 'excellent' marks in all 5 categories on Howard Hanna's Service questionnaire; referred 2 other buyers, and I'm currently working with his sister. One of my favorite clients.
Derrick Wilson
Lakeshore/Cleveland
"I continue to appreciate you as a friend of 12 years from 1998 when you so professionally executed the sale my late mother's house. Our family home of 61 years it was, and she was downsizing to a life retirement community.
You and I have kept in touch all these years, and I still think often of the unheard-of care, respect, and genuine friendship you extended to her. And that's not counting the patience and finesse with which you were able to get a fair price on the property.
I will just want to hear of the joy and success of all your realty work in years to come. This statement is intended to convey something about your character.
My sincere thanks to you."
Ann M. B. Gale
Christ Church, Barbados
"We expected excellence from Earlene and she delivered! A real pro"
Branford Lane, Richmond Heights/North Royalton
"Our only regret is that we didn't hire you sooner!..."
Croyden Road, Lyndhurst/Broadview Heights
"Ms. Hancock handled the marketing of our property in an orderly, timely fashion. She treated us as she would have treated her own parents. She is very knowledgeable about her work. She is definitely an asset to your company."
Monticello Blvd/Forest Hill
Cleveland Heights
"We needed to sell our home quickly and we knew Earlene would do all she could to expedite the sale. Earlene - you're the best! Thank you for everything."
Mentor-on-the-Lake/Youngstown
"Our personal thanks to you for being so patient with us, and always with a smile on your face. We love our home..."
Talford Road, Cleveland
"You are the very best. Thank you for your time and patience. We love you."
Waynoka Road, Indian Hills/Euclid
"I found Earlene to be a pure professional. Extremely organized and never left me wondering or guessing. She is an asset to [her company]."
Cedar Road, Cleveland Heights
"You went out of your way to find just the right home for us; you did a wonderful job. We wold highly recommend your service to anyone buying or selling real estate!"
Lambert Road, South Euclid
"Ms. Hancock is a credit to her profession. The sale of our house was smooth and headache-free. We will certainly call her for our future real estate needs."
Hereford Road, Forest Hill/Cleveland Heights
"Excellent marks in...Professionalism, Knowledge, Courtesy, Integrity, Honest, Communication, Follow-thru, Representation, and Negotiating Skills."
Debonaire Drive, Mentor
"I could not have hand-picked a better person to represent me in this transaction! Thanks for working so hard and never giving up."
Mayfield Road, Cleveland Heights
"I had this basket ready for you prior to the move then we had to delay getting the keys, because of our schedules--so we didn't see you to thank you in person! So thank you. Thank you for all of the hard work you did from start to finish to sell our home -- I mean that. You gave more than 100% on both ends - especially clearing up the buyers' credit when it wasn't even your job! We aver very thankful for all you did to make this happen. I wish there were stronger words than "thank you" so you'd know how much we appreciated your work ethic. Although we have "talked you up" to friends and neighbors, please feel free to use us as a reference at any time... Thank you again for everything. We had been through a "long haul w/our other realtor -- and you came in and sold it in the middle of winter. Thanks for being so committed."
Belvoir Blvd, South Euclid/Solon
"Earlene understood that we needed to sell quickly, so she wasted no time in marketing our house to brokers and buyers. We believe her creative sales methods were a major factor in the quick sale of our home. She's definitely one of the best Realtors around."
Temblett Terrace, South Euclid
"Earlene's professional manner and knowledge made us feel very confident in her ability. It was a pleasure working with such a charming person."
Atherstone Road
South Euclid/Leesburg, FL
“There’s no better testimony to your dedication that your professionalism during your time of personal tragedy… Few would have been able to remain as gracious, professional and responsive as you were. You are obviously dedicated to what you do and it shows. Everything very professional, but at the same time very warm and personable. You went out of your way to explain and follow-up. I like your immediate response protocol the best. Never felt on my own – great for a first time home buyer. Thank you!!”
Lansdale Rd, University Heights
“I could not have asked for a better Realtor. Your command of the process was outstanding. In the future, I will send all my friends looking to buy or sell a home to you. It was my pleasure to work with you.”
Cummings Rd, Cleveland Heights
“I wish that there was an additional column for ‘supercalifragilistic-expialidocious! That is about the only word that I can think of to explain the service that we received. There was never a moment that we didn’t know what was going on; we were kept well-informed. Everything that you did for us was absolutely perfect, no doubt about it!! Thank you! Thank you! Thank you!
Marion Drive, Bedford
“Earlene, Thank you so much for your hard work and representation on the marketing and sale of our grandparents/in-laws’ home. You have done what two other agents had not been able to do and in record time. Your work was professional, your communications timely and your negotiating skills flawless. You have made this transaction smooth and painless. It has been a pleasure working with you. Best wishes on your continued success.
Montford Road, Cleveland Heights/Chagrin Falls
“It was like looking for a home with your Mom. I don’t think I can give a bigger compliment than that! Thanks for everything!”
Lowell Road, Cleveland Heights
“The world’s greatest Realtor!”
Sutton Road, Shaker Heights
“Beyond excellent!”
Anderson Road, South Euclid
Love my customers!...they are so sweet!
